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Help, the moment you need it

Plain-English answers to the questions founders bring us most often. Search for an answer, or filter by topic below.

Founder Service Agreement

A guide explaining the Founder Service Agreement, including who it applies to, what it covers, how it fits into a funding round, and key considerations such as salary, IP assignment, and founder vesting.

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FounderCatalyst & Fuel Ventures: Funding Round Process

Learn how to manage a funding round with Fuel Ventures using FounderCatalyst. This guide walks through the end-to-end process, from preparing your round and agreeing the Term Sheet, to closing with MNL Nominees Limited, completing post-round obligations, and ensuring SEIS/EIS compliance.

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FounderCatalyst & SFC: Funding Round Process

Learn how to manage a funding round with SFC using FounderCatalyst. This guide walks through the end-to-end process, from preparing your round and agreeing the Term Sheet, to formally closing, completing post-round obligations, and ensuring SEIS/EIS compliance.

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FounderCatalyst complaints policy and procedure

A summary of the FounderCatalyst complaints policy, outlining how customers can submit a complaint, what to expect during the review process, response timelines, and how issues are escalated and used for continuous improvement.

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FounderCatalyst documents

Learn about the legal documents FounderCatalyst generates to support your funding round. This guide explains the purpose of each document, from the Subscription & Shareholders' Agreement and Articles of Association to share certificates, NDAs, and board resolutions, helping you understand how they fit into the investment process.

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Heartbeat Guide - Communicating progress with your investors

Learn how to use Heartbeat to keep your investors informed with regular business updates and key performance metrics. This guide covers setting up KPIs, creating and publishing Heartbeats, uploading supporting files, and what investors see when they receive your updates.

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HMRC login reminder for compliance certificates (S/EIS1)

Learn how to avoid login issues when submitting your SEIS/EIS1 compliance statement.

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How to compare/review changes between documents

Learn how to compare different versions of your FounderCatalyst documents to identify changes. This guide shows you how to use Microsoft Word's document comparison feature to quickly review amendments between two versions of a PDF.

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How to correct a filing mistake on Companies House?

Learn how to correct mistakes made in Companies House filings, including SH01s, SH02s, confirmation statements, and incorporation records. This guide explains when an RP04 form is required, the steps to submit a correction, and what happens once Companies House processes the amended filing.

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